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RESEARCH AREAS > Health Care Policy > Hospital Nurses and their Unions in the Era of Managed Care

Hospital Nurses and their Unions in the Era of Managed Care
Hospital Nurses and their Unions in the Era of Managed Care:
A Study of Nurses' Perception of Union Efforts to Improve Work Processes and Quality of Care


The primary objective of this research project is to enhance the understanding of how unions can help the hospital nurses they represent to better deal with managed care's impact on work processes and improve quality of patient care. We will use focus groups of hospital nurses to study the factors that influence nurses' satisfaction and quality of care in the mange care context.

In the focus groups, nurses would be asked:
What are the key problems posed by managed care and what policies can best address them?
What should organizations representing nurses do in this regard?
What do you think about raising nurse/patient ratios?

Analysis of the focus groups will be done using the constant comparative method of grounded theory. The findings of the focus groups will shed light on key factors influencing nurses' work satisfaction and quality of care in California’s hospitals and will include survey questions that could be used to more extensively study these issues.
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